Monday 22 September 2014

Holistic or Sustainable Marketing

Integrated marketing:

Snickers' ad agency put together am amazingly creative PPC campaign. They compiled a list of the top 500 most commonly misspelled words in search with the help of Google (as usually Google Adwords automatically corrects misspellings and it is against the terms of service to deliberately target misspelled words) and used an algorithm to generate 25,381 different misspelled words. They used these terms to create a "You Are Not You When You're Hungry" campaign. Within two days - yes, two days - Snickers received 558,589 impressions with a stunningly highCTR of 1.05%.
That is, they reached their target of appealing to over half a million people, 558,589 people to be exact!  The three-day campaign resulted in 5,874 visitors to the site.


This humorous campaign increased mind recall for its target audience, thus creating an incredibly effective, albeit unconventional marketing campaign. It is also fair to say that Snickers most certainly got their money’s worth on this campaign, as bidding on misspelt keywords is not nearly as competitive as bidding on popular keywords or even branded search terms. It is probable that their PPC budget, was still kept looking nice and healthy. What a clever unconventional marketing campaign! Using the principles of any strong Adwords campaign – numbers, PPC/ key words and CPC, and combining it with audience interaction and humour, Snickers saw success.

Initially, the campaign was intended as solely a branding exercise and not necessarily designed to generate CTRs. However, it's important to be aware that this specific campaign might not have been successful solely off the back of the PPC campaign. The "You're Not You When You're Hungry" campaign has been in the works since at least the 2010 Superbowl. To build interest around the campaign, teaser videos and a PR outreach were released that showcased celebrities, notably Betty White. The campaign also utilized print to showcase a variety of celebrities, display ads to relevant audiences, an online video campaign, and social media to engage with the brand's Facebook community. It also appears that the campaign has, at some point, leveraged celebrity tweets, newspaper placements, and Snicker's handouts that have resulted in 705,000 additional Snicker's bars sold that year compared to the previous year, as well as double digit growth in sales.


Integrated marketing:
Snickers has a history of delivering successful integration campaigns. In 2010, Snickers used multiple ads in several media channels to share the same message. Commercial featuring then 88-year-old Betty White playing football with a group of men is shown in the Promotions page. The idea was that eating a Snicker bar would fill you with energy to be at the top of your game, no matter your physical stature.

Snicker’s simultaneously published magazine and billboard ads conveying the same message. Part of what made this Snickers campaign so memorable was the timing. An important piece of the strategy behind successful integrated campaigns has to do with when to deliver the message and on what channel for optimal brand awareness.


Social Responsible Marketing: Cause Marketing
Here’s how it works: Snickers is donating the cost of 2.5 million meals to Feeding America, the nation’s leading hunger-relief charity. On the inside of the wrapper is a code. Text that code to 45495… or enter it at snickers.com… and Snickers will donate the cost of one meal to Feeding America, up to one million additional meals.

The Feeding America website says that each dollar you donate provides seven meals. So Snickers donation might be something like $500,000.

It doesn’t hurt that 3.5 million is a much bigger number than $500,000.

By guaranteeing 2.5 million meals, the risk of a poor response to the offer is mitigated for Feeding America. Likewise the risk that the promotion could take off leaving Snickers on the hook for a much bigger donation is also allayed.

Feeding America is the biggest player in this space and the right partner for Snickers, which positions itself as the snack that ‘handles your hunger.’

Saturday 20 September 2014

Analyzing Consumer Markets

Who is your consumer?
Snickers aim consumers of all ages and sex.
However, their ads seem to be targeting young males, who requires energy or behave irresponsibly when they are hungry.

The following diagram explains that what consumer thinks and how he/she reacts is unknown to the marketer. It is the marketer's job to understand what is inside the black box.

Key Psychological Processes

Snickers till now has been tapping the right spots in the consumer's mind.

Snicker's humorous campaigns increased mind recall for its target audience, thus creating an incredibly effective, albeit unconventional marketing campaign. 

This will guide the consumers towards Snickers with relative ease.

Thursday 18 September 2014

Analyzing Business Markets

Business to Business marketing, or B2B marketing is extremely different from Business to Consumer, or B2C marketing.



In B2B, the importance of-

Integrity: High
Competence: Very High
Continuity: Very High
Caring Service: Medium
Character: High
Imagery: Low

Whereas, in B2C, the importance of-

Integrity: Medium
Competence: Medium
Continuity: Low
Caring Service: Medium
Character: Medium
Imagery: Very High

Characteristics of B2B Marketing:
  • Focus on problem solving
  • Need to support customers’ professional
  • Different customer needs (sometimes changing)
  • Different customer segments
  • One customer, many people
  • Long, step-by-step process
  • Typically higher value/bigger unit purchases
  • More technically complex products
  • Higher buyer risk
  • Longer buy times
  • More complex decision-making units
  • Professional purchasers
  • Closer buyer-seller relationships
  • Derived demand
The B2B Buyer Decision Process:
  1. Need Recognition Stage
  2. Option Evaluation Stage (matching differentiators to decision criteria)
  3. Query/Concern Resolution Stage
  4. Decision Implementation Stage

Tuesday 16 September 2014

Branding








Snickers: The Brand

Promises end of hunger pangs, reliable snack, fulfilling, tasty, satisfaction guaranteed

Why consumers choose Snickers as a brand?
  • It is well known 
  • As it is a brand name, it has lower purchase risk 
  • No need to search for snickers, thus saving cost of time and money
  • Consistent quality is expected.

Why sellers choose Snickers?
  • The brand provides a competitive advantage
  • Legal protection of product’s features
  • Leads to satisfied customers

Snickers as a brand forms the basis of purchase decision among consumers and thus are a means of financial profits. 

Brand Equity:

Brand Equity of Snickers is the value, both tangible and intangible, that a Snickers adds to a product/service. (The added value a brand name identity brings to a product or service beyond the functional benefits provided.)

The customer – based brand equity focuses exclusively on the relationship customers have with the brand

The market – based brand equity aims at producing measures in dollars, euros or yen.




Strategic Brand Management:

Snickers focuses on the following points:

· Identifying and Establishing Brand Position

· Planning and Implementing Brand Marketing Programs

· Measuring and Interpreting Brand Performance

· Growing and Sustaining Brand Equity

Sunday 14 September 2014

Segmentation, Targeting and Positioning

Segmentation & Targeting:

Snickers identifies it's consumer group as people of all ages and of all sexes.

However, through it's ads, it seems to be targeting the youngsters, particularly males.

It also is trying to connect with the audience of the previous generation by using celebs like Betty White, Rekha and Urmila.


Positioning:

It has an emotional appeal. It positions itself as hunger satisfier meal and as an energy bar rather than a candy bar.

This is because peanuts, it's main ingredient, provides calories.


With respect to the above diagram, Snickers is
a) Product - Basic
b) Promotion - Fun
c) Price - Value
d) Distribution - Intensive

How Snickers has changed it's position

It has moved from "Hunger Satisfier" to "Energy Booster" to "Mood Adjuster".




Saturday 13 September 2014

Sales Management

What is Sale?

A SALE is the pinnacle activity involved in selling products or services in return for money or other compensation. It is an act of completion of a commercial activity

What is Sales?
Sales is everything that you do to close the sale and get a signed agreement or contract

Objective of Sales
  •  To Achieve Sales Targets
  •  To Achieve Market Share Targets 
  •  To Manage Dealer Network 
  •  To Organize Sales Training 
  •  To Handle Customer Complaints 
  •  To Manage Sales Promotion Campaigns 
  •  To Effectively Cover Market 

Sales management

Sales management is attainment of an organization's sales goals in an effective & efficient manner through planning, staffing, training, leading & controlling organizational resources.

Revenue, sales, and sources of funds fuel organizations and the management of that process is the most important function.








Wednesday 27 August 2014

P4: Promotions and Integrated Marketing Communication

Developing Effective Communication

1) Identify Target Audience

Going by the TV commercials, it seems that Snickers is targeting young males of the age group 20-30.
They are also aiming to connect with people of higher age groups by using iconic heroines like Betty White, Joe Pesci, Robin Williams abroad while Rekha and Urmila star in the Indian version of ads.

2) Determine Objectives

The objective of Snickers is to position itself as a snack rather than a chocolate. While this approach is working abroad, in India it is a different scenario. Indians view Snickers as a chocolate and not as a snack. Hence, they might not purchase a Snickers bar when hungry but rather go for a Vada Pav instead.

3) Design Communications

What to say: Snickers is a hunger killer
How to say: With humour
Who should say: Usage of celebrities

4) Select Channels

Snickers focuses on mass communication instead of personal.

5) Establish Budget

Snickers spends millions on it's advertising campaigns.

6) Decide on Media Mix

a) Advertising
Snickers uses pervasiveness and relies a lot on TV and digital advertising.

The budget of a product varies according to it's PLC, Market Share, Competition, Advertising frequency, Product substitutability.
Currently, in India, Snickers is in it's growth stage, has a very small market share, has enough competition from chocolates to Vada pav and is substitutable in the mind of the Indian consumer.

In May 2014, it went a step ahead and tied up with the movie Godzilla. A commercial was released in which Godzilla is shown hanging out with humans on the beach, riding dirt bikes, and water skiing; he only begins rampaging once he's hungry. After being fed a snickers bar, he resumes having fun with the humans. Needless to say, the ad was a huge hit.


Ads involving celebrities: You are not you when you are hungry

These series of ads featured young guys acting as divas when they get hungry. The humour was very well captured.



b) Sales promotion
Snickers uses the ability to get attention with it's unique and humorous ads.

It relies maximum on TV and digital media. It sometimes feature in print as well.
Since 2012, Snickers has also delved into mobile marketing through banner-ads and mobile optimized landing pages. The details of the same can be found here.

c) Events and Experiences
In 2012, SNICKERS Ice Cream is took to Twitter to award fans by giving free ice cream worth $1000 to the winner.

d) PR and Publicity
For 3 years in a row, Snickers has donated 2.5 million meals to Feeding America, an NGO that aims to end hunger in USA.

This was a part of a campaign where consumers where asked to SMS the code written on the wrapper. Each time a code was entered, Snickers would give away one meal to the NGO.

In 2012, Snickers paid several celebs in the UK to tweet pictures of themselves eating Snickers bars.



e) Direct Marketing
Snickers directly reaches out to it's consumers through the website: www.snickers.com

f) Interactive Marketing
In public places like malls, Snickers organizes games to involve the customers and consumers. This helps consumers to interact directly with people from the Snickers company.

g) Word-of-mouth Marketing
The brilliant humorous ads have started off word-of-mouth marketing worldwide.
Visit this link for some funny print ads as part of the campaign "You are not you when you are hungry".
In this, Snickers developed it's own language or words. It is called SNACKLISH. (Snacks+English)

http://adland.tv/ooh/snickers-nougetaboutit-snacklish-poster-campaign-usa

7) Manage Integrated marketing Communications


Snickers aims to build a strong consumer base by mixing all the three ways of marketing: Traditional, digital as well as promotional.



Sunday 17 August 2014

P3: Place

Distribution Channels:

Snickers has moved on from selective distribution to Intensive distribution.

Initially, Snickers used to be available only at airports and high end departmental stores. Since 2012, it has penetrated deep into the Indian consumer market and is now available at every traditional "Kirana" store and departmental store.

The Distribution Channel of Snickers is 2-level Marketing Channel:

Manufacturer --> Wholesaler --> Retailer --> Consumer


Importing Snickers:

India imports Snickers primarily from UAE, Belgium, Netherlands. Most of the Imports are done at the Port Sea followed by Sheva. Port Sea accounted for 32.97% of imports followed by Sheva and Nhava which account for 29.64% and 29.64% of imports respectively.

Snickers is imported under the HS Code 18063100, 18069010, 96063090. As per the records it was last imported on 08 Aug 2014 at under HS code 18063100 and quantity 750 as SNICKERS POUCH PACK 500GR (CHOCOLATE) from BELGIUM at the price of INR307.76

Snickers is commonly imported under the name like SNICKERS STD 50G 12 x 24 INDIA 13 (UNIT PER CASE 288) (UNIT PER PCS 50G) CHOCOLATE 323 CTN, SNICKERS MULTI 6 PACK 300GR (CHOCOLATE), SNICKERS MINI FUNSIZE 403GR (CHOCOLATE).

The average import price of Snickers is Indian Rupees 1,563. This price doesn't include Import Duties, Taxes and Freight.

The full report can be accessed at: http://geosquare.in/Snickers.htm

Thursday 14 August 2014

P2: Price

Pricing is the process of determining what a company will receive in exchange for its
product or service.

While setting price for a product, the marketer must follow these steps:

01. Select the Pricing Objectives:

Changed from Maximum Market Skimming in 2004 to Maximum Market Share in 2012.
Earlier Snickers was an imported luxury chocolate on the lines of Hershey's chocolates.
Now, it has realized the potential of the Indian middle class market and brought down it's prices.
Moreover, it is looking to setup a plant in India.

02. Determining Demand:

With the increasing purchase power of the common man in India, Snickers predicted a potential increase in it's sales if it reduces it's prices.
A survey carried out by Snickers pointed out that there is a demand for Snickers in the middle class market of India. However, a chocolate bar like Snickers has an elastic demand.
Thus, to penetrate the market, Snickers positioned itself among the chocolates that were affordable, i.e. in the range of Rs.10 to Rs.30.

03. Costs Estimation:

Snickers consists of four main ingredients: Peanuts, nougat, caramel, chocolate.
Thus, it is extremely clear that the increase in price of any one of the ingredients will impact the price, or the size of the bar.
The size of the Snickers bar has been reducing over the years, owing to the worldwide increase in the price of peanuts. The following image shows the sharp increase in the price of peanuts.


04. Competitor Analysis:

The following table shows a list of competitors of Snickers and the comparisons of their prices.

<<image>>

05. Selecting Pricing Methods:

There are 3 types of Pricing Methods:
  • Markup Pricing
  • Target-Return Pricing
  • Perceived-Value Pricing
Snickers uses the third type.

06. Final Price:

Brands with high quality advertising tend to charge highly.
Also, consumers are willing to pay for known products.
However, quality is the king.

Snickers quality has stood the test of time abroad.

As it is a new entrant in the Indian market, it is justifiable to price it at Rs.15 and Rs.30 

Tuesday 12 August 2014

P1: Product

Five Product Levels:

Combining the Kenichi Ohmae 3C model with Five Product Levels as described by Kotler, we end up with the following understanding of a product:


Now let us understand each element with respect to Snickers as the "company" and Cadbury Dairy Milk as the "competitor".
  • Core Benefit: Customer wants a chocolate to satisfy his/her sweet tooth.
  • Basic Product (Company): The chocolate is flavoured with Caramel (Mars Bar)
  • Basic Product (Competitor): The chocolate is milk chocolate (Plain Dairy Milk)
  • Expected Product: Affordable and tasty chocolate, packaged attractively.
  • Augmented Product (Company): The chocolate has real peanuts and nougat that fulfills the customer's hunger. Projected as a hunger killer. (Snickers is born!)
  • Augmented Product (Competitor): Adds rice crisps / dry fruits for a different taste. (Dairy Milk variants)
  • Potential Product (Company): Snickers Bites, Snickers Ice Cream
  • Potential Product (Competitor): Cadbury Silk- Super Soft chocolate

Product Hierarchy:

Let us understand the six levels of Product Hierarchy with the help of Snickers.
  1. Need Family: Food and Beverage
  2. Product Family: Confectionery
  3. Product Class: Chocolate
  4. Product Line: Snickers
  5. Product Type: Snickers The Lot, Snickers Fudge, Snickers Maximus, Snickers PB Squared, Adventure Bar, etc
  6. Item: Snickers Fun Size, Miniatures, Minis

Product Length,Width, Height

The following diagram explains a product's length, width and height:


Packaging

As Snickers is a chocolate bar, it has been packaged in brown paper.
Variants of Snickers display variety of ingredients on the cover, depending on which ingredient has more presence in that particular variant.

For example, as Snickers More Nuts has more of peanuts in it, peanuts are displayed on the cover.
Similarly, Maximus has the photo of caramel on it's cover.

Tuesday 5 August 2014

Marketing Mix: 4Ps vs 4Cs vs 4As



Traditionally, marketing strategy has revolved around the dominant framework of the 4Ps(Kotler, 1999) – Product, Price, Place, and Promotion.

In the 21st century this framework has been deemed inadequate (Kotler, 2003). Two of the most prominent alternative paradigm existing in the marketing literature is that of the 4Cs – Customer value, Customer costs, Customer convenience, and Customer communication (Kotler, 2003) and the 4As – Awareness, Availability, Affordability and Acceptability.

The 4Cs and 4As make more sense in today's world because the 4Ps look at marketing from the provider's point of view rather than from the customer's perspective. In today's world, the customer is in charge and demands are to be served as per the requirement of the customer.

Let us have a look at the 4As, the 4Cs and the 4Ps from the Snickers point of view:

AAAA

Awareness:
Snickers has managed to create awareness in the minds of the Indian consumer due to it's great product positioning and brilliant advertising campaigns. Also, the product delivers on taste.

Availability
Snickers has ensured that it seeps in every household by ensuring a continuous supply of its products through all the retail stores - big or small - that the customers have easy access to.

Affordability
The price of Rs. 15 and Rs.30 makes Snickers affordable to all sections of the society. All the competitors have placed their chocolates within this price range.

Acceptability
MARS, the owner of Snickers, has come out with a vegetarian (eggless) version of Snickers just to cater to the demands of the Indian consumer base. This has widely been accepted throughout India.

CCCC

Customer value
In a market ruled by Cadbury Dairy Milk, it was important to stand out. Snickers realised that the Indian customer has a fancy for imported chocolates. However, most of them could not be consumed by Indians due to the presence of animal gelatin or egg in them. Thus, it tapped the Indian market with a vegetarian version of it's international chocolate snack that stood out from the other plain milk chocolates and wafer chocolates of the same price.

Customer Costs
Snickers is placed at an affordable Rs.15 and Rs.30, which in today's world is the price of an average chocolate bar in India.

Convenience:
Snickers has been strategically placed throughout the country so that it is available everywhere, from malls to the local baniya stores.

Communication
Snickers has successfully managed to communicate to the customer about how it is different from other chocolates through it's visuals and advertisements. The ads clearly state that the best way to satisfy your hunger is to grab a Snicker.

PPPP

Product:
Snickers is a product that promises complete satisfaction from hunger to the consumer. It is essentially a chocolate bar marketed as a snack bar.

Price:
Snickers is placed at an affordable Rs.15 and Rs.30, which in today's world is the price of an average chocolate bar in India.

Place:
Snickers has been strategically placed throughout the country so that it is available everywhere, from malls to the local baniya stores.

Promotion:
Snickers has successfully managed to communicate to the customer about how it is different from other chocolates through it's visuals and advertisements. The ads clearly state that the best way to satisfy your hunger is to grab a Snicker.

The Product, Price, Place and Promotions will be discussed in detail in the coming blogs.

Tuesday 29 July 2014

Life Cycle Concepts

Product Life Cycle:
The product life cycle has 4 very clearly defined stages, each with its own characteristics that mean different things for business that are trying to manage the life cycle of their particular products.
  • Introduction
  • Growth
  • Maturity
  • Decline
Currently, Snickers is the best chocolate in the USA. It is at the Maturity stage there.


However, in India, being a late entrant, it is still at the growth stage.

Industry Life Cycle: 
Chocolate industry is at the maturity stage overall.

Tuesday 22 July 2014

Competition and Industry

Snickers does not only compete within the chocolate industry, but outside it as well! This is because, Snickers is marketed as a snack instead of a candy bar. While the USA has easily adopted it as a snack, India is yet to see it become a snack.
For Indians, anything made of chocolate is a chocolate or sweet dish, not a snack. This is the biggest problem for Snickers in India.

Snickers competitors within the industry in USA:

Below is a list of the top 3 competitors of Snickers in USA. Currently, Snickers is at number 1 position.
  1. M&M: Coming from the same parent company, Mars
  2. Reese's: The Hershey Company
  3. Hershey's: The Hershey Company
As is clearly evident, there are two companies ruling the roost in the USA: Mars and Hershey.

Snickers competitors within the industry in India:

Snickers has a tough competition in India as it is a new entrant in the market as compared to established brands like Cadbury and Nestle. Cadbury has such a wide impact that chocolate is synonymous with Dairy Milk almost all over India.
  1. Dairy Milk and it's variants: Cadbury
  2. Kitkat: Nestle
  3. Munch: Nestle
Snickers needs to come up with some really brilliant advertising and promotion campaigns to make a mark in the Indian scenario.

Snickers competitors outside the industry in India:

As said earlier, the idea of snacks is something different in the mind of the Indian consumer.
Some of them are as follows:
  1. Vada Pav
  2. Street Food
  3. Chips and Samosas
It may take a while for Indians to view Snickers as a snack.

Tuesday 15 July 2014

Consumer Decision Process Elements


Who buys Snickers?

  • People who need a quick snack
  • People with a craving
  • People who need some energy
  • Impulsive customers
  • People who generally aren’t health conscious

What problem will this product solve?

  • Satisfies hunger
  • Uplifts mood of the consumer

Which attributes are important? Why?

  • Texture of the chocolate
  • Right proportion of chocolate, caramel and peanuts
  • Should not be too soft
  • Peanuts satisfy the hunger pangs and the mood.
  • Chocolate uplifts mood

First time buyer vs repeated buyer

First Time: 

  • It’s an international brand, now easily available in every store. Must try.
  • Peanut, nougat, caramel
  • Interesting ingredients.
  • Yummy taste. Different from the other plain chocolates available in the market.
  • Ads promise killing of hunger pangs.

Repeated:

  • Need it to satisfy hunger pangs.
  • Should not be too soft else it will become sticky and messy while eating.
  • Slightly more expensive than other chocolates.
  • Heavy on the stomach, can’t have in large quantities.
  • Eat in limited quantities as it is not good for health.

Deliberation in the head of the consumer

This chocolate is different from the others present in the market.
It consists of peanuts and is fulfilling.
Other chocolates satisfy taste, this satisfies hunger.
The taste is very good.

Stages of decision making:


Explanation with respect to Snickers:

Need Recognition: Hunger satisfaction or chocolate craving
Information Search: Search for quick snacks or chocolate
Evaluation of Alternatives: Compare with snack options like Vada pav or with chocolate options like Dairy Milk.
Purchase Decision: Go for Snickers as it seems to satisfy both, hunger pang as well as sweet tooth.
Post-Purchase Behaviour: Go for Snickers again if it satisfies the consumer.


Tuesday 8 July 2014

The Customer Value Construct

Every product has a customer, a consumer and a retailer or channel partner. To elaborate on this, a customer is simply the one who purchases the product. A consumer is the one who uses the product. A customer and consumer may or may not be the same person. For example, if your mother buys Snickers for you, your mother is the customer and you are the consumer.
A retailer or channel partner is simply the one who purchases goods in bulk from the company at a lower rate than MRP and sell it to the customers at the MRP.

Now, let us understand how Snickers has different value for each of the above groups:
  1. Customer:
    The customer is satisfied when the product is easily available, worth the money and is branded.
    Snickers is not only easily available, but also affordable. Moreover, it has the famous MARS brand behind it.
  2. Consumer:
    The consumer primarily is satisfied if he/she likes the taste of the chocolate.
    Moreover, as Snickers is promoted as a mini-snack, the consumer eats the chocolate to fight hunger pangs.
  3. Retailer:
    The retailer looks for a good profit margin, saleability of the chocolate and is happy when the product has a long shelf life. Moreover, the product must be strong enough to pull the customers to the retailers outlet.
Even though it can be eaten by people of all ages and gender, the advertising is mostly targeted towards young males.

Introduction: How the hunger for Snickers began

You're Not You When You're Hungry!

Snickers is a candy bar that consists of nougat, peanuts, and caramel with a chocolate coating. It was created in 1930 by Mars, and named after the favorite horse of the Mars family. Since then, there have been several Snickers products such as Snickers mini, dark chocolate, ice cream bars, Snickers with almonds, and Snickers peanut butter bars, however, this blog focuses on the original Snickers chocolate bar which is available for Rs. 30 in India. The mini version of the bar is available for Rs. 15.

Even though Snickers had always been a well known brand, it started some aggressive advertising in the beginning of 1995 to re-position itself in the market. Snickers ran ads which featured someone making a self-inflicted mistake, with the voice-over saying "Not going anywhere for a while? Grab a Snickers!".

In 2010, a new advertising campaign "You're Not You When You're Hungry" was launched. It was based around men turning into nagging women.

In 2012, keeping Indian sensibilities in mind, Snickers launched a vegetarian variant of the chocolate in India. The Indian advertisement of Snickers showed men turning into divas with tantrums played by the famous Bollywood actors Rekha and Urmila Matondkar.


In May 2014, it went a step ahead and tied up with the movie Godzilla. A commercial was released in which Godzilla is shown hanging out with humans on the beach, riding dirt bikes, and water skiing; he only begins rampaging once he's hungry. After being fed a snickers bar, he resumes having fun with the humans. Needless to say, the ad was a huge hit.


Global retail sales are estimated at almost $3.6bn, up from $3.3bn in 2011. Sales in the US alone account for just over $2.0bn in 2012. The product comes in several sizes, as well as in the form of impulse ice cream bars and cones, and scoop ice cream. It is the #1 impulse snack bar in the US, and among the top five take-home brands.